Frequently Asked Questions
For the most Frequently Asked Questions, please see the topics below. Already a user, jump to the usage questions below.
For detailed information on using the Outlook Plugin for Blackbaud CRM, please reach out to us directly as we will be happy to walk you through our products and provide you with our User Guide.
If you are still unable to find the answer to your question, please email Support@SiliconHarborSolutions.com.
Sales Related Questions
+ 1. Does this plugin require customizations to Blackbaud CRM?
+ 2. What are the compatibility requirements?
+ 3. Does your plugin work with Outlook 365?
+ 4. Can I download a trial version?
+ 5. How much does the plugin cost?
Plugin Usage Questions
+ 1. How do I find my Configuration Details?
+ 2. Outlook seems to freeze when the Plugin is Syncing
+ 3. Outlook disabled the Plugin. How can I re-enable it?
+ 4. How can I contact Support?