Effective Date: September 12th, 2015
This privacy notice discloses the privacy practices for Silicon Harbor Solutions, LLC (“SHS”) and our website; https://www.siliconharborsolutions.com. This privacy notice applies solely to information collected during the course of business and by our website except where stated otherwise. It will notify you of the following:
• What information we collect;
• With whom it is shared;
• How it can be corrected;
• How it is secured;
• How policy changes will be communicated; and
• How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected through conducting business as well as on our site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., troubleshoot, process and order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data
Registration
In order to use this website, our services, and our solutions, a user must provide information to us to be used for general business purposes as well as to access the client portion of our site. A user is required to give certain information (such as name and email address). This information is used to contact you about the products/services we offer in which you have expressed interest. At your option, you may also provide additional information about your organization or person (such as gender or age) about yourself, but it is not required.
Orders
We request information from you to generate sales related materials. To buy from us, you must provide contact information (like name and billing address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.
Sharing
We do not share aggregated demographic information with any partners and advertisers.
However, at our discretion we may provide a technology partner specific information related to a product or service previously purchased by a client in the event that assistance is required for troubleshooting and general product assistance. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Security
We take precautions to protect your information. When you submit sensitive information via the email, our website, or other personal contact, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
Cookies
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Notification of Changes
When changes are made to this policy, users will be notified based on the preferences given. An updated copy of this privacy policy will be available directly on our site as well.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via via email at support@siliconharborsolutions.com.
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